Last Updated on : 01 - 04 - 2025
Welcome to Our websites www.stugpt.greenridertech.in and https://thestudentgpt.com (“Websites”), and any features, subdomains, content, functionality, products, services, media, applications, or solutions offered on or through the Websites and/or through any modes, medium, platform or format, (collectively, “Platform(s)” or “StudentGPT”). The Platform is owned by Green Rider Technology LLP, a limited liability partnership incorporated under the Limited Liability Partnership Act, 2008 bearing LLPIN AAS-5426 and having its registered office at house number 14, sector 48, Faridabad, Haryana, India, 121005 (“Us” or “We” or “Our” or “Company”). We are an AI-enabled educational platform providing interactive training in prompt engineering and other courses under the name and style of “StudentGPT” (“Services”).
These terms and conditions of use (“Terms of Use” or “Terms”) govern the use of Our Platform(s) by all users of the Platform(s), including users who are browsers, Students (as defined hereinunder) and/or are in any manner connected with and/or contribute to the use of the Platform(s) and/or availing Our Services provided through the Platform (“Users” or “You” or “Your”). Please read these Terms carefully before You access Our Platform(s). If You continue to browse and access the Platform(s), You agree to comply with and be bound by the Terms of Use, which together with Our Privacy Policy govern our relationship with You. Subject to Your compliance with these Terms, We grant You a non-exclusive, non-transferable, revocable, limited privilege to access and use Our Platform(s). “Students” shall mean any person enrolled in courses offered through the Platform, whether directly or through third-party platforms facilitating such enrollment.
LEGALLY BINDING NATURE OF THESE TERMS:
These Terms along with the Privacy Policy and any other policy as available on Our Platform from time to time, constitute a legal agreement between You, as the User of the Platform(s) and Us. If You do not agree to these Terms, please refrain from using Our Platform(s), however, You are encouraged to review and reconsider these Terms.
These Terms are published in accordance with the provisions of the Information Technology Act, 2000, the Consumer Protection Act, 2019 and all other applicable laws which require publishing the rules and regulations, privacy policy and Terms for access or usage of the Platform(s), and is an electronic record in terms of Information Technology Act, 2000 and rules thereunder and do not require any physical or digital signatures.
PROSPECTIVE AMENDMENTS:
We reserve the right, at its sole discretion, to change, modify, add or remove these Terms (“Changes”), at any time with or without any prior notice to You and any new features or tools which are added to the Platform(s) shall also be subject to these Terms. In the event of any Changes, we will notify registered Users via a pop-up notification on the Platform(s). However, irrespective of such notifications, the revised Terms shall be made available on the Platform(s) and we strongly encourage all Users to periodically review these Terms. At the time of such notification and Your continued use of the Platform(s) following such Changes, will mean that You accept and agree to the Changes. These Terms of Use are to be read concurrently with Our Privacy Policy.
ELIGIBILITY TO USE:
Use of the Platform(s) is available only to persons who can form legally binding contracts under the Indian Contract Act, 1872. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including minors, are not eligible to use the Platform(s). You represent and warrant to the Company that: (a) You are 18 (eighteen) years of age or older and You are not “incompetent to contract” within the meaning of the Indian Contract Act, 1872; (b) Your use of the Platform(s) will not violate any applicable law or regulation; (c) You are an Indian citizen and/ or resident in India, and (c) all information that is submitted to the Company in connection with the Platform(s) is true and accurate. The Company reserves the right to refuse to provide You access to the Platform(s) if it is discovered that You are incompetent to contract within the meaning of the Indian Contract Act, 1872 or the information provided by You is inaccurate or if You violate any Applicable Laws.
Use/Transaction as a minor: As a minor, if You use or transact on the Platform(s), such use or transaction shall be deemed to be made through Your legal guardian or parents who have given their implied consent to allow their minor dependents to use this Platform(s), at the risks and consequences of the legal guardian or parents, as the case may be. We encourage parents and legal guardians to monitor their minor dependent's usage on the Platform(s) and urge them to help their minor dependents to create an account and enrol in courses that are appropriate for their minor dependents.
CREATION OF USER PROFILE:
The Platform(s) may be accessed without any registration. However, You must register with Us to enjoy Our Services. For such registration, You shall enter Your details as required on the Platform, including but not limited to email address, phone number, gender, etc. and provide Your explicit consent to provide such information as per these Terms and Our Privacy Policy. You may add also a profile picture to Your account at Your sole discretion. On registration on the Platform(s), You shall have the option to create a User Profile (“User Profile”) through which You can avail Our Services. Upon entering the requisite details, Your account on StudentGPT shall be created after which You may be required to create Your own User Profile. You shall be responsible for maintaining the confidentiality of the account information and preventing unauthorized access to Your account as You shall be fully responsible for all activities that occur through Your account. You will immediately notify Us of any unauthorized use of your StudentGPT account. No User profile is made available or visible to the public or to any other User directly from the Platform by Us.
You shall register in Your own name only and all account information provided by You will be accurate, complete and up-to-date; do not pass Yourself off as someone else or create multiple and/or false accounts. You may be held liable for any loss incurred by Us or any other third party due to any authorized or unauthorized use of Your account and You shall be responsible to indemnify Us for the same.
TERMINATION/SUSPENSION OF USER ACCOUNT:
We reserve the right to terminate or suspend Your account and/or restrict or suspend Your access to the Platform(s) at Our sole discretion, without giving any notice or reasons thereof. You acknowledge, consent and agree that We may access, preserve, suspend or delete Your account, information and access to Platform(s) and/or Services or any part thereof and disclose relevant information, if required to do so by law or if We (in good faith) believe that such act is reasonably necessary, under the following circumstances (non-exclusive list): You are in breach of any term or condition of these Terms, or You are in breach of any laws that are applicable to You, or Your use of the Service disrupts Our business operations or affects rights of any other party, or You have behaved in a way, which objectively could be regarded as inappropriate or would bring Us into disrepute, or You have not used Your account for a continuous period of 90 (ninety) days, which in Our opinion would render the account to be dormant; or if the information of Your demise has been received by Us. We may suspend access to the Platform(s) or require You to change Your password if We reasonably believe that the Platform(s) have been or are likely to be misused, and We will notify You accordingly. We may constantly monitor Your account and User Profile in order to avoid fraudulent accounts or profiles. We reserve the right to immediately delete such account and/or initiate legal proceedings under Applicable Laws, against such Users for fraudulent use of the Platform(s) and any other unlawful acts or omissions in breach of these Terms. Any suspension and/or termination of Your account with Us, will not affect Your liability to Us, as may be previously incurred by You. It is hereby clarified that provisions of these Terms that by their nature should survive termination will survive any termination of the Services.
LIST OF COURSES:
The courses listed on the Platform(s) will comprise textual/video, materials, a real-time AI feedback system, automated suggestions, proprietary evaluation frameworks, assessments, quizzes, and practical exercises and/or other components as decided by Us. The content of the courses shall be delivered online on the Platform as well as through a secure learning management system (LMS). The student will use the course for personal use and will not share the same with anyone else. Any public dissemination of course material will be a violation of the copyright of the Company.
Please note that We assume no responsibility for a Student's compliance with any agreements with or duties to third parties, Applicable Laws, rules and regulations. We reserve the right, at any time and without prior notice, to remove or disable access to the courses by any Student for any reason, that We, in our sole discretion, consider to be objectionable for any reason, in violation of these Terms, or otherwise harmful to the Platform or Services.
USER OBLIGATIONS:
You agree to use the Platform(s) and the materials provided herein only for purposes that are permitted by: (a) these Terms and our Privacy Policy; and (b) any applicable law, regulation or generally accepted practices or guidelines in India and any other jurisdiction applicable to You. You agree to adhere to all limitations on dissemination, use and reproduction of any materials/ content that You access on the Platform(s). We grant You a limited license to access and make use of Our Platform(s). However, the following usages are not permitted: to modify, copy, lease, sell or distribute Our Platform(s) and/or Service and/ or the content,; any derivative use of Platform(s); or any downloading or copying of account information or personal information; using the Output (as defined below) to develop models that compete with StudentGPT; decompiling, reverse engineering or discover the source code or underlying components of Our Platform and/or Service, including our models, algorithms, or systems (except to the extent this restriction is prohibited by applicable law).
You shall solely be responsible for maintaining the necessary computer equipment(s) and/or any other devices and the necessary hardware and software associated thereto along with internet connections that may be required to access and use Our Platform(s). You agree not to access (or attempt to access) the Platform(s) and the materials or Services by any means other than through the interface that is provided by Us. You shall not use any deep link, robot, spider or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Platform(s), or in any way reproduce or circumvent the navigational structure or presentation of the Platform(s), materials or any content, to obtain or attempt to obtain any materials, documents or information through any means not specifically made available through the Platform(s).
You understand that by using the Platform(s), You may encounter material that You may deem to be offensive, indecent, or objectionable and that such content may or may not be identified as having explicit material. Nevertheless, You agree to use the Platform(s) at Your sole risk and We shall have no liability to You for such material. Further, You may report such offensive content and We shall, in Our sole discretion, reserve the right to remove any such content. You agree that We may, at any time, alter, modify, suspend or discontinue all or part of the Platform(s), charge fees for use of the Platform(s), or offer opportunities to some or all Platform(s) users and for any reason, without notice or cost.
You must not in general do the following acts (non-exhaustive list):
Impersonate any person or entity, or falsely state or otherwise misrepresent Your affiliation with a person or entity;
Engage in any activity that interferes with or disrupts access to the Platform(s) or Our Services or the servers and networks which are connected to the Platform(s);
Attempt to gain unauthorized access to any portion or feature of the Platform(s), any other systems or networks connected to the Platform(s), to any StudentGPT server, or to any of the Services offered on or through the Platform(s) by hacking, password mining or any other illegitimate means;
Probe, scan or test the vulnerability of the Platform(s) or any network connected to the Platform(s), nor breach the security or authentication measures on the Platform(s) or any network connected to the Platform(s).
Not reverse look-up, trace or seek to trace any information on any other user of the Platform(s) including any account not owned by You, to its source, or exploit the Platform(s) or Services or information made available or offered by or through the Platform(s), in any way whether or not the purpose is to reveal any information, including but not limited to personal identification information, other than Your own information, as provided for by the Platform(s);
Disrupt or interfere with the security of, or otherwise cause harm to, the Platform(s), systems resources, accounts, passwords, servers or networks connected to or accessible through the Platform(s) or any affiliated or linked sites and shall not bypass any measures used by Us to prevent or restrict access to the Platform(s);
Collect or store data about other Users in connection with the prohibited conduct and activities set forth in this clause;
Represent that output was human-generated when it was not.
Create user accounts by automated means or under false pretences or mislead others as to the origins of Your communications.
Trick, defraud or mislead StudentGPT or other Users, especially in any attempt to learn sensitive account information such as passwords;
Threatens the security of any computer network, or cracks any passwords or security encryption codes;
Make improper use of the StudentGPT’s support services or submit false reports of abuse or misconduct;
Create or transmit unwanted electronic communications such as "spam," to other users or members of the Platform(s) or otherwise interfere with other users or members' enjoyment of the Platform(s) or Services;
Engage in promoting any pyramid schemes or other multi-tiered marketing schemes or engage in promoting any websites or services that are deemed spam, malware, or contain objectionable material in Our sole discretion;
Disseminate or transmit viruses, worms, Trojan horses, RATs, keyboard loggers, time bombs, spyware, adware, cancelbots, passive collection mechanisms ("PCMs"), or any other malicious or invasive code or program or upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including, without limitation, clear graphics interchange formats ("gifs"), 1x1 pixels, web bugs, cookies or other similar devices;
Use any device or software to interfere or attempt to interfere with the proper working of the Platform(s) or any transaction being conducted on the Platform(s), or with any other person’s use of the Platform(s);
Use the Platform(s) or any material for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes Our rights or other third parties;
You shall not make any negative, denigrating, or defamatory statement(s) or comment(s) about Us or the brand name or domain name used by Us including the term “StudentGPT” or otherwise engage in any conduct or action that might tarnish Our image or reputation or the image or reputation of StudentGPT or otherwise tarnish or dilute any of Our trade or service marks, trade name and/or goodwill associated with such trade or service marks, trade name as may be owned or used by Us.
Violate any code of conduct or other guidelines or breach any Applicable Laws or regulations for the time being in force, including these Terms of Use and Our Privacy Policy.
COURSE FEES AND PAYMENT TERMS:
Upon selecting a course on the Platform, the applicable course fees will be displayed. To purchase any Services, You must provide complete and accurate billing information. Payment for the course fees can be made via banking channels such as NEFT/RTGS/IMPS or by issuing a valid cheque. Any applicable transaction fees will be disclosed at checkout. All courses are subject to Our refund policy as set out in these Terms. For payment-related queries, Users may contact Us on the details mentioned below.
For direct enrollment through Our Platform, access to the course will be granted once the required fees have been successfully paid. Upon completion of the enrollment transaction, You will receive a confirmation email summarizing Your enrollment details. For Students enrolling through third-party platforms where Our courses are offered, the applicable fees and payment mechanisms will be determined by the respective third-party platform. Access to the course will be subject to the third-party platform’s payment processing, policies, and confirmation procedures. We are not responsible for any payment disputes, or transaction issues arising from payments made through third-party platforms. We reserve the right to modify the fees for any of its Services at any time without prior notice to Users. However, any changes in fees will not affect enrollments that have already been completed and confirmed.
REFUND POLICY
Once You purchase a course, directly or indirectly, available on Our Platform, it is non-refundable. We encourage Users to carefully review course descriptions, previews, and other relevant details before making a purchase. Since Our courses provide instant or scheduled access to digital content, We do not offer refunds for change of mind, incorrect selection, or lack of usage. By completing a payment, You agree to this no-refund policy and all other terms and conditions listed on Our Platform.
However, if You experience a technical issue or a deficiency in the service that prevents You from accessing the purchased course, We may review and offer a resolution on a case-to-case basis. Any such requests must be submitted within 24 (twenty hours) hours of purchase along with relevant proof of the issue. We will review Your request and respond within 24 (twenty hours) hours. Resolutions may include course access restoration, or other alternatives as deemed appropriate by Us.
If You encounter any issues, please reach out to Us via the details mentioned below, and We will do Our best to assist You.
ACCURACY
Artificial intelligence and machine learning are continuously evolving technologies. We strive to enhance Our Services to ensure greater accuracy, reliability, safety, and usefulness. However, due to the probabilistic nature of machine learning, the outputs generated by Our Services may not always be accurate. By using Our Services, You acknowledge that AI-generated content may contain errors, omissions, or inaccuracies, and You should independently verify critical information before relying on it. We are not responsible for any decisions made based on AI-generated outputs.
By using Our Services, You agree that output may not always be accurate or reliable. It should not be treated as a sole source of truth or a substitute for professional advice. You must review and verify the output before using or sharing it.
You must not use AI-generated content for decisions that could legally or materially impact an individual, such as in credit, employment, or medical matters. Our Services may generate incorrect, incomplete, or offensive content, which does not reflect the Company’s views or imply third-party endorsements.
CONTENT AND OWNERSHIP
While using Our Services, You may provide input (“Input”), and receive output generated based on that Input (“Output”). Collectively, Input and Output are referred to as “Content”. You are solely responsible for the Content You provide (“Input”) and must ensure that it complies with Applicable Laws and these Terms. You must not include any personally identifiable information in the Input that, under applicable law, cannot be transferred, assigned, or owned by a third party. All Content generated while using Our Services, including Input and Output, shall be owned exclusively by Us. By using Our Services, You assign to Us any rights, including intellectual property rights, that You may have in the Content to the maximum extent permitted by law. We may use the Content to improve Our Services, comply with legal requirements, and enforce Our policies.
INTERRUPTION OF SERVICES:
You acknowledge that, although the internet is often a secure environment, sometimes there are interruptions in service or events and We shall not be responsible for any interruption of Services and/or loss of any data while transmitting information on the Platform(s) or otherwise. Our Platform(s) may be unavailable from time to time for any reason, including, without limitation maintenance. You understand and acknowledge that access to the Platform(s) may be interrupted, suspended or terminated from time to time. We shall have the right at any time to change or discontinue any aspect or feature of the Platform(s) We reserve the right to limit the use of Platform(s) to any person or geographic region. We may exercise this right on a case-by-case basis, as and when deemed fit by Us.
By providing Your contact information, You agree to receive marketing-related emails, SMS and/or phone calls from Us. These communications may include, but are not limited to promotional offers, surveys, and other information related to Our Services. We may personalize the email/message content based on any information You have provided to Us and Your use of the Platform(s). You can opt out of receiving marketing-related emails by clicking the "unsubscribe" link at the bottom of any email communication. To stop receiving marketing SMS messages or phone calls, You may contact us at the email id mentioned below. Your request will be processed promptly, and We will cease sending marketing communications.
We may use information which we hold about You to show you relevant advertising on third-party websites (e.g. Facebook, Google, Instagram, Snapchat and Twitter). This could involve showing You an advertising message where We know You have a StudentGPT User Profile and have used Our Services. If You don't want to be shown targeted advertising messages from Us/ some third-party websites, We allow You to request not to see messages from specific advertisers on that website in future. The User hereby agrees that We may share the information of a User with other entities for assistance in sending marketing-related communications on Our behalf, provided that such other entities conform with Applicable Laws and to the Privacy Policy of StudentGPT.
INTELLECTUAL PROPERTY RIGHTS:
The content, organization, graphics, design, compilation, magnetic translation, digital conversion, and other matters related to the Platform(s) are protected under applicable copyrights, trademarks, and other proprietary (including but not limited to intellectual property) rights. The copying, redistribution, use, or publication by You of any such matters or any part of the Platform(s) is strictly prohibited. The User does not acquire ownership rights to any content, document, or other materials viewed through the Platform(s). The posting of information or materials on the Platform(s) does not constitute a waiver of any right to such information and materials.
The User may view and use the Platform solely for personal, non-commercial purposes and shall not copy or reproduce any content from the Platform(s). The User agrees to the following conditions:
The content available on the Platform(s) is strictly for informational purposes only.
No text, graphics, or other content from the Platform(s) may be modified in any way.
No graphics from the Platform(s) may be used, copied, or distributed separately from the accompanying text.
No content from the Platform(s) may be used for any purpose that is offensive or that disparages, damages, or otherwise negatively reflects upon StudentGPT, the Company, its employees, or its management.
Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or other grant of right to use any patent, copyright, trademark, or other intellectual property of the Company or StudentGPT, or any third party, except as expressly provided herein. All rights, title, and interests in and to the Platform(s) shall remain the exclusive property of the Company. The Platform(s) are protected by copyright, trademark, and other laws of both India and foreign countries. Nothing in these Terms gives You a right to use Our name or any of Our intellectual property.
We reserve the right in Our sole discretion to edit or delete any documents, information, or other content appearing on the Platform(s). Trademarks mentioned on the Platform(s) are either trademarks or registered trademarks of the Company.
DISCLAIMER OF WARRANTIES AND LIABILITIES:
It is Our goal to offer reliable quality Services. However, We offer no guarantees or warranties. You accept the content on the Platform(s) on an “as is” and "as available" basis. To the extent that You make any reliance upon the content from this Platform(s), You do so at Your own risk. No warranties are made that the Platform(s) will be available on a consistent basis, that defects in the Platform(s) will be corrected in a timely manner, or that the Platform(s) will be free of viruses or other harmful materials. If You access the Platform(s) or Our Services through a third-party website, platform, or service, You acknowledge that We do not control, endorse, or assume any responsibility for such third-party website, platform, or service, including its content, availability, security, or functionality. We are not liable to You or any third party for any omissions, errors, inaccuracies, delays, failures, interruptions, viruses, defects, deletions, failures in networks or communications lines, destruction, theft, or unauthorized access to Your network, system, or computer.
We assume no liability whatsoever for any monetary or other damage suffered by You on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with the use of the Platform(s); and/or any interruption or errors in the operation of the Platform(s). We make no representations or warranties about the accuracy, reliability, completeness, and/or timeliness of any content, information, software, text, graphics, links, or communications provided on or through the use of the Platform(s). If You access Our Services through a third-party website or platform, We shall not be responsible for any content, policies, or practices of such third-party website, nor shall We be liable for any losses, damages, or disputes arising from Your use of such third-party website or platform.
You shall accept sole responsibility for, and We shall not be liable for, any use of the Platform(s) by You or any other third party, and You shall hold Us harmless and fully indemnified against any claims, costs, damages, loss, and liabilities arising out of such use. You accept and agree that any use of outputs from Our Service is at Your sole risk, and You will not rely on output as a sole source of truth or factual information, or as a substitute for professional advice.
The Services are provided by Us without warranties of any kind, whether express, implied, statutory, or otherwise. Without limiting the foregoing, We do not warrant that the Services or any part thereof will meet Your requirements or that the Services or any part thereof will be available at any particular time or location, uninterrupted or secure. If You access Our Services through a third-party website or platform, You acknowledge that We are not responsible for the availability, security, or accuracy of such third-party website, nor do We endorse or assume any liability for the content or services provided therein.
We are not liable for the privacy of any information made available on Our Platform(s) or otherwise connected with Your use of the Platform(s). We will not be held responsible and expressly disclaim any liability whatsoever for any claims, demands, or damages, direct or indirect, of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with Services, including payment for Services provided by a third party, even if such Services are the result of You meeting any third party through the Platform(s). If You access Our Services through a third-party website or platform, We shall not be responsible for any issues, disputes, transactions, or losses related to such third-party website or platform.
We are not responsible for any damages, injury, or economic loss arising from the use of Services provided by Us. This is a comprehensive limitation of liability that applies to all damages of any kind, including but not limited to direct, indirect, incidental, punitive, special, incidental, consequential, or exemplary damages, damages for loss of profits, goodwill, use, data, or other intangible losses, whether in tort or contract or under any applicable law, and shall apply to the maximum extent permitted by applicable law.
PRIVACY POLICY:
You acknowledge and consent that You have read and fully understood these Terms and the Privacy Policy of the Platform(s) and that they are legally binding on You. The Terms and the Privacy Policy are to be read concurrently with one another.
COMPLIANCE WITH LAWS:
You shall be solely responsible for compliance with all statutes, enactments, acts of legislature or parliament, ordinances, rules, bye-laws, regulations, notifications, guidelines, policies, directions, directives and orders of any Governmental Authority, statutory authority, tribunal, board or court in India or outside India (“Applicable Laws”) for: Use of the Platform(s); or Use of any Services available on the Platform(s).
INDEMNIFICATION:
You agree to indemnify, defend and hold harmless Us (and Our holding, subsidiary, affiliates, officers, directors, employees and agents) from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Us that arise out of, result from, or may be payable by virtue of or arising from: (i) any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by You pursuant to these Terms, (ii) Your use of and access to the Platform(s); (iii) Your violation of any provision of these Terms; (iv) Your violation of any third party right, including without limitation any copyright, property, or privacy right or other intellectual property right; or (v) arising out of non-compliance with any applicable law and rules or regulations by You.
To the fullest extent permitted by law, in no event shall the Company or any of its affiliates, holding companies, group companies, subsidiary companies, directors, officers, employees, agents, contractors or content or service providers (collectively, the “StudentGPT Representatives”) be liable to You for any direct, indirect, special, incidental, consequential, exemplary, special, remote or punitive damage, including, but not limited to damages for loss of profits, revenue, goodwill, use, data or other intangible losses arising from, or directly or indirectly related to, the use of, or the inability to use the Platform(s) or for any other claim related in any way to your use of the Platform(s) including, but not limited to, any errors or omissions in the contents, materials and functions related thereto, provision of information via the Platform(s). In the event the Applicable Laws do not allow the exclusion or the limitation of liability for consequential or incidental damages, then the liability of StudentGPT Representatives shall be limited to the maximum extent permitted by law.
The provisions of this clause shall survive the termination of the Terms of Use with respect to any claim or liability accruing before such termination.
GOVERNING LAW AND DISPUTE RESOLUTION:
We will try to solve any disagreements quickly and efficiently. Our rights and obligations pursuant to these Terms are governed by, and shall be construed in accordance with, the laws of India and the place of jurisdiction shall be exclusively in Mumbai. You waive Your right to institute legal proceedings in any other jurisdiction. However, We shall be entitled to institute legal proceedings in connection with any matter arising under these Terms in any jurisdiction where You reside, do business or have assets.
MISCELLANEOUS:
We shall not be deemed to have waived any right available to Us under these Terms unless the waiver is in writing. A failure to exercise or delay in exercising any right will not operate as a waiver of that right.
If any provision of these Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.
These Terms and Privacy Policy (as updated from time to time), constitute the entire agreement between You and Us and govern Your use of the Platform(s) and any Services offered on the Platform(s).
The rights and remedies available to Us under these Terms are independent, cumulative and without prejudice to Our rights under law and equity.
None of the provisions of these Terms shall be deemed to constitute a partnership or agency between You and the Company and You shall have no authority to bind the Company in any manner whatsoever.
You will not assign or otherwise transfer these Terms of Use or any of your rights and obligations under this Terms of Use, without our prior written consent. Any assignment or transfer in violation of this Clause will be void. We may assign these Terms of Use without Your consent (a) in connection with a merger, acquisition, or sale of all or substantially all of our assets, or (b) to any affiliate or as part of a corporate reorganization; and effective upon such assignment, the assignee is deemed substituted for the Company to these Terms and the Company is fully released from all of its obligations and duties to perform under these Terms. Subject to the foregoing, these Terms will be binding upon, and inure to the benefit of the parties and their respective permitted successors and assigns.
Force Majeure: We and Our affiliates will not be liable for any delay or failure to perform any obligation under these Terms where the delay or failure results from any cause beyond our reasonable control, including acts of God, labour disputes, or other industrial disturbances, pandemics, epidemics, the government imposed lockdowns, electrical or power outages, utilities or other telecommunications failures, earthquake, storms or other elements of nature, blockages, embargoes, riots, acts or orders of government, acts of terrorism, or war.
We may provide any notice to You under these Terms by: (i) posting a notice on the Platform(s); or (ii) sending a message to the email address then associated with Your account. Notices We provide by posting on the Platform(s) will be effective upon posting and notices we provide by email will be effective 12 hours after an e-mail bearing such notice is sent to the e-mail address of the party to whom such notice is sent. It is Your responsibility to keep your email address current. You will be deemed to have received any email sent to the email address then associated with Your account when we send the email, whether or not You actually received the email.
All communications and notices made or given pursuant to these Terms must be in the English language.
REPORT ABUSE:
If You come across any abuse or violation of these Terms or Privacy Policy by any User, please report it to support@thestudentgpt.com. We shall process all claims of abuse which may result in removing the reported User from Our Platform(s) and/or suspension or termination of the account of the User. If the aggrieved User feels that he has been wrongfully accused, he is encouraged to reach out to Us.
FEEDBACK:
We may, from time to time, invite or provide You with means to provide feedback regarding the Platform(s), and in such circumstances, any feedback You provide will be deemed non-confidential and We shall have the right, but not the obligation, to use such feedback on an unrestricted basis.
CONTACT US:
We encourage You to contact Us in case You have any queries regarding these Terms or otherwise at support@thestudentgpt.com. Further, if You would like to report the demise of a StudentGPT user, please contact us at support@thestudentgpt.com.
NODAL AND COMPLIANCE OFFICER & GRIEVANCE REDRESSAL MECHANISM
Nodal and Compliance Officer:
In accordance with Applicable Laws and regulations, the Company has appointed a Nodal and Compliance Officer to ensure compliance with legal and regulatory requirements. Any notices, requests, or official communications may be directed to the Nodal and Compliance Officer at the following contact details:
Name Suryansh Jain
Designation: Nodal and Compliance Officer
Email: S.rana@greenridertech.com
Address: CLC tower, Plot No. 146, Sector 44, Gurugram, 122003
Phone No.: 9343698974
Grievance Officer:
In compliance with Applicable Laws, the Company has also appointed a Grievance Officer to address and resolve user complaints regarding the use of the Platform. Any grievances, concerns, or complaints may be submitted in writing or via email to the Grievance Officer at the following contact details:
Name: Saloni Srivastava
Designation: Grievance Officer
Email: saloni.srivastava@greenridertech.com
Address: CLC tower, Plot No. 146, Sector 44, Gurugram, 122003
Phone No.: 9343698974
We shall endeavour to acknowledge receipt of any complaint or concern raised by Users regarding this Policy or the collection, use, storage, or processing of their Personal Information or Financial Information within forty-eight (48) hours of receipt and shall endeavour to resolve such complaints within one (1) month from the date of receipt. Once We have acknowledged Your complaint a ticket number for each complaint lodged will be generated, through which You can track the status of Your complaint.